Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account information — name, email address, and password when you register.
• Profile data — username, avatar, bio, and learning preferences.
• Usage data — courses completed, lessons viewed, quiz scores, XP earned, and streaks.
• Payment data — processed securely by our payment provider. We do not store card details.
• Device data — browser type, IP address, and language preference.

2. How We Use Your Information

• To provide and improve the Platform and its features.
• To personalize your learning experience.
• To track your progress, XP, streaks, and achievements.
• To process payments and manage your subscription.
• To send important account notifications and updates.
• To display your username and XP on public leaderboards (you can opt out in settings).
• To improve our AI Tutor responses.

3. Data Storage

Your data is stored securely using Supabase, a trusted cloud database provider. All data is encrypted at rest and in transit using industry-standard SSL/TLS encryption.

4. Third-Party Services

We use the following third-party services:

• Supabase — database and authentication
• Anthropic (Claude AI) — AI Tutor responses
• Stripe — payment processing
• Vercel — hosting and infrastructure

Each of these services has its own privacy policy. We only share data with them as necessary to provide our services.

5. Cookies

We use cookies and local storage to keep you logged in, remember your language preference, and track your session. We do not use advertising cookies or sell your data to advertisers.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and all associated data.
• Opt out of leaderboard visibility.
• Export your learning data.

To exercise any of these rights, contact us at support@thinkorbs.com

7. Children's Privacy

Orbs is intended for users aged 13 and older. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has created an account, please contact us and we will delete the account immediately.

8. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will permanently delete your personal data within 30 days, except where required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the Platform.

10. Contact

If you have any questions about this Privacy Policy, contact us at support@thinkorbs.com